Kingswells 01224 740700
Bridge of Don 01224 826121

Emergencies & Out of Hours

We've got you covered in the events of an out of hours emergency

Emergencies & Out of Hours

We've got you covered in the events of an out of hours emergency

Small Animals

We know your pet can become ill or suffer accidents at any time. To make sure you have access to high quality care when we are closed, we have chosen to partner with Vets Now, the leading provider of Out of Hours care.

Please call the usual number: 01224 740700.

The team at Vets Now are always there when we are closed, so you can rest assured that you and your pet will have a vert and nurse on hand, whether it’s four in the morning or half-way through Christmas Day.

Please be aware that because of the nature of Out of Hours emergencies, a night-time or weekend appointment will be more expensive than seeing a vet during usual hours. Vets Now will discuss this with you at the time of your appointment and before commencing any treatment. Please consider pet insurance to give you peace of mind that your pet will be able to receive the best possible care 24 hours a day.

The Vets Now team take over at our Kingswells branch during out of hours.

Farm Animals

Our three farm vets provide a 24-hour service, 7 days a week, 365 days of the year.

The contact number for out of hours farm emergencies is: 01209 823708.

Please note that if you call the usual 01224 740700 number, it is initially answered by an answering machine. If you hold the line, you will be transferred to our emergency call handling service. Our answering machine does not record messages. The vets carry a pager and a mobile phone outside normal surgery hours in order to be contacted by the emergency answering service even if they are already on a call.

Veterinary Medicines can be collected from the surgery at Kingswells from Monday to Saturday during normal opening hours. During emergency hours, the vet on duty will have to be contacted first to arrange for medicines to be collected.

Equine

At Ardene House, we are dedicated to providing top quality care to your horse 24 hours a day 365 days of the year. Regardless of time, day or night, we guarantee to provide an experienced equine only vet to treat your horse. During normal hours call 01224 740700.

For out of hours emergencies, please call our message handling service on 01209 823708.

Our message handling service will request your name, number, address, and postcode of the location of your horse and a brief summary of the problem. The on call vets carry a pager and a mobile phone outside normal hours and will then receive a pager message containing all the details required to contact you.

If you contact us on 01224 740700 out of hours and stay on the line, your call will be transferred to our emergency call handling service. Our answering machine does not record messages.

We frequently accept referrals from neighbouring practices for emergency or ongoing cases, and again this service is open 24/7.

Practice information

Kingswells

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  • Mon
    Small Animals: 8:00am - 8:00pm, Farm & Equine: 8:00am - 6:30pm
  • Tue
    Small Animals: 8:00am - 8:00pm, Farm & Equine: 8:00am - 6:30pm
  • Wed
    Small Animals: 8:00am - 8:00pm, Farm & Equine: 8:00am - 6:30pm
  • Thu
    Small Animals: 8:00am - 8:00pm, Farm & Equine: 8:00am - 6:30pm
  • Fri
    Small Animals: 8:00am - 7:00pm, Farm & Equine: 8:00am - 6:00pm
  • Sat
    Small Animals: 8:00am - 4:00pm, Farm & Equine: 8:00am - 1:00pm
  • Sun
    Closed
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Find us here:

Skene Road Kingswells Aberdeen AB15 8PJ
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Bridge of Don

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  • Mon
    8:30am - 7:00pm
  • Tue
    8:30am - 7:00pm
  • Wed
    8:30am - 7:00pm
  • Thu
    8:30am - 7:00pm
  • Fri
    8:30am - 6:00pm
  • Sat
    9:00am - 1:00pm
  • Sun
    Closed
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Find us here:

Unit 1 Jesmond Drive Bridge of Don Aberdeen AB22 8UR
get directions with Google Maps